TERMS AND CONDITIONS OF USE

Last updated: [2025-01-28]

1. Scope and Acceptance of Terms

1.1 These Terms and Conditions (hereinafter, “Terms”) govern the relationship between:

Seller: [Cammo], operating via the online store [https://cammo.eu/] (hereinafter, “Website,” “we,” “us,” or “our”).
Customer: Any natural person or legal entity (hereinafter, “you” or “your”) making a purchase or otherwise using our Website.

1.2 By accessing or using our Website, or by placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other guidelines or policies referenced herein. If you do not agree to any part of these Terms, you must not use the Website or purchase our products.

1.3 These Terms apply to all EU Member States where we offer delivery, unless otherwise expressly stated. Any specific country-related regulations will be highlighted separately if necessary.

2. Seller Information

2.1 Company Name: MB Renovus
2.2 Registered Address: Draugystes 17-1, Kaunas 51229, Lithuania
2.3 Registration Number: 304330849
2.4 VAT ID: LT100010356315
2.5 Contact Details: In contact page

2.6 For any questions related to these Terms, please contact us at the details provided above.

3. Use of the Website

3.1 You must be at least 18 years old (or the age of majority in your country) to purchase products from our Website. By placing an order, you confirm that you meet this requirement.

3.2 You agree to use the Website in a manner consistent with all applicable laws and regulations, including EU directives and national consumer protection laws.

3.3 We reserve the right to modify or discontinue any part of the Website or its functionality at any time, without prior notice.

4. Products and Pricing

4.1 Product Descriptions: We endeavor to provide accurate and up-to-date information, including product descriptions, images, and technical specifications. Minor discrepancies or variations may occur due to different display settings, manufacturers’ changes, or other factors.

4.2 Pricing:

All product prices are displayed in [Euro (EUR)] and include VAT (unless otherwise noted).
Prices do not include delivery charges, unless expressly stated. Delivery costs are displayed during checkout before you confirm your order.
We reserve the right to change product prices at any time. However, such changes do not affect orders already confirmed by us.

4.3 Availability: Product availability is indicated on the Website. If a product is unexpectedly out of stock after you place an order, we will notify you as soon as possible and provide an alternative solution (e.g., delayed delivery, refund, or product substitution).

4.4 Restricted Items (If Applicable): Certain products (e.g., specific tactical or defense equipment) may be subject to legal restrictions or licensing requirements in some EU countries. It is your responsibility to ensure you comply with all applicable local laws and regulations for purchasing and possessing such items.

5. Ordering Process

5.1 Order Placement

Select the desired product(s) and add to your cart.
Proceed to checkout and provide all required personal and delivery information.
Choose a payment method.
Review your order summary (including delivery fees and total amount) and confirm your acceptance of these Terms and our Privacy Policy.
Submit your order by clicking on the relevant confirmation button.

5.2 Order Confirmation: Once we receive your order, we will send a confirmation email to the address provided, which includes your order details and an order number.

5.3 Contract Formation: A binding contract is formed when we send you the order confirmation email. We reserve the right to reject or cancel an order in cases such as suspected fraud, incorrect pricing due to technical error, or other legitimate reasons.

6. Payment Terms

6.1 Payment Methods: We accept various payment methods such as bank transfer, credit/debit cards, online payment services, or cash on delivery (if offered). Available methods may vary depending on the country of delivery.

6.2 Payment Security: We use secure payment gateways that comply with EU payment regulations (e.g., PSD2). Your payment information is encrypted and processed securely.

6.3 Billing:

You will receive an invoice in electronic form, sent to the email address provided during checkout.
Invoices will reflect the total price (including VAT) and delivery charges, if applicable.

7. Shipping and Delivery

7.1 Delivery Area: We currently deliver to countries within the European Union. Exceptions or additional regions might be available at our discretion.

7.2 Delivery Methods: Orders are shipped via reputable courier or postal services, parcel lockers, or local pickup (if available). Shipping costs and estimated delivery times are provided during checkout.

7.3 Delivery Time:

We aim to dispatch in-stock items within [1–3] business days after confirming your order and payment.
Estimated delivery timeframes vary by destination and are indicated at checkout.

7.4 Tracking: Where applicable, a tracking number will be provided so you can follow the progress of your shipment.

7.5 Transfer of Risk: The risk of loss or damage to the product passes to you once you (or a third party designated by you) have physically received the goods, in accordance with EU consumer protection regulations.

8. Right of Withdrawal (Returns)

8.1 14-Day Right of Withdrawal: Under EU consumer protection law, you have the right to withdraw from this contract within 14 days without giving any reason, unless an extended period is offered.

8.2 Withdrawal Period:

The withdrawal period starts on the day you or a third party indicated by you (other than the carrier) receive(s) the goods.
In the case of multiple deliveries in one order, it starts on the day you receive the last item.

8.3 Exclusions: Certain products are exempt from the right of withdrawal (e.g., perishable goods, customized items, goods unsealed for health/hygiene reasons that are not suitable for return). We will indicate such exemptions where applicable.

8.4 How to Exercise the Right of Withdrawal:

Inform us of your decision by sending a clear statement (e.g., email or letter).
You may use the standard EU withdrawal form (available on our Website or provided in these Terms) but it is not mandatory.
Return the goods within 14 days of informing us of your withdrawal decision. The products must be unused, in their original packaging (where feasible), and in a resellable condition.

8.5 Costs and Refunds:

You are responsible for covering the direct cost of returning the goods unless otherwise stated.
We will refund all payments received from you (including standard delivery costs) within 14 days from the day we receive the returned goods or proof of their return.
Refunds are made using the same payment method you used for the original transaction, unless otherwise agreed.

9. Warranty and Liability

9.1 Legal Warranty: All products sold to consumers in the EU come with a legal guarantee of conformity. If the product is defective or does not match its description, you are entitled to a repair, replacement, price reduction, or refund, according to EU law.

9.2 Manufacturer’s Warranty: Some products may come with an additional manufacturer’s warranty. Any such warranty is supplementary and does not replace or limit your statutory rights.

9.3 Limitation of Liability:

We are liable for damages caused by intent or gross negligence.
We are not liable for minor negligence resulting in any consequential loss, indirect damage, or missed economic opportunities, except where mandatory provisions of consumer law apply.
Nothing in these Terms excludes or limits our liability for fraud, personal injury, or death caused by negligence where such limitation is not permissible under applicable law.

10. Data Protection

10.1 We process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

10.2 Your data is shared with third parties (e.g., courier services, payment processors) only where necessary for order fulfillment or as required by law.

11. Complaints and Dispute Resolution

11.1 Complaints: If you have any issues or complaints regarding our products or services, please contact our customer service at [Contact Email / Phone Number]. We strive to respond to your complaint within a reasonable timeframe.

11.2 Out-of-Court Dispute Resolution:

In accordance with EU Regulation No. 524/2013, consumers may submit complaints online via the European Online Dispute Resolution (ODR) Platform: https://ec.europa.eu/consumers/odr/.
Although we are not obliged to engage in any specific alternative dispute resolution (ADR) entity, we will make reasonable efforts to resolve any disagreements.

11.3 Governing Law and Jurisdiction:

These Terms and any disputes arising from them are governed by the laws of [the country in which the seller is established], without affecting any consumer rights under the law of the EU Member State in which you reside.
If any provision of these Terms is invalid, that shall not affect the validity of the remaining provisions.

12. Changes to the Terms

12.1 We reserve the right to amend these Terms at any time. Any changes will be posted on our Website and will become valid for new orders placed after the effective date of the updated Terms.

12.2 For existing contracts, the version of the Terms in force at the time of order placement shall apply.

13. Final Provisions

13.1 No Waiver: Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision.

13.2 Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.3 Entire Agreement: These Terms, together with our Privacy Policy and any other document explicitly referred to herein, constitute the entire agreement between you and us regarding your use of the Website and purchasing of our products.

Thank you for reading our Terms and Conditions.

Should you have any questions or require clarification, please contact us by contact details mentioned in "Contacts" page.

We appreciate your trust and look forward to serving you.

DISCLAIMER: This document is provided for informational purposes and does not constitute legal advice. Always consult a qualified legal professional to ensure compliance with all applicable laws and regulations in your specific jurisdiction.