Terms and Conditions

These Terms and Conditions (hereinafter – the Terms) govern the relationship between the Buyer and the Seller when purchasing goods via the online store www.cammo.eu or by placing an order via email or phone.

1. Seller

Seller: MB “Renovus”

Legal form: small partnership (mažoji bendrija)

Company code: 304330849

VAT number: LT100010356315

Registered address (not for goods collection): Draugystės g. 17-1, LT-51229 Kaunas, Lithuania

E-mail: shop @ cammo.eu

Phone: +370 613 99 885

2. General provisions

By placing an order in the online store, via e-mail or by phone, the Buyer confirms that they have read and agree with these Terms.
The purchase–sale contract is deemed concluded from the moment the Buyer places an order in the online store and the Seller confirms it by e-mail.
These Terms constitute an integral part of every purchase–sale contract between the Buyer and the Seller.
The Seller may amend these Terms; however, such amendments do not apply to contracts already concluded and in force.

3. Goods and prices

All prices in the online store are indicated in euros and include VAT unless stated otherwise.
Product images may be for illustration purposes only. The main characteristics and technical data of the product are provided in the product description.
If certain products (e.g. firearm parts or specific tactical equipment) are subject to legal restrictions, the Buyer must comply with all applicable legal requirements.

4. Ordering and payment

The Buyer may place an order:
- via the online store www.cammo.eu;
- by e-mail indicated in these Terms;
- by phone.
The Buyer must provide accurate data: name and surname or company name, delivery address, phone number and e-mail address.
The Seller is not liable for any consequences arising from incorrect or incomplete data provided by the Buyer.
Payment for goods can be made by bank transfer, online banking, payment cards or other methods available at checkout.

5. Delivery

Goods are delivered via courier services or parcel terminals, depending on the Buyer’s choice at checkout.
The delivery time is indicated for each product or in the order confirmation. If the product is not in stock, the Buyer will be informed separately.
If the Buyer cancels the order due to an extended delivery time, all amounts paid by the Buyer will be refunded.
The risk of accidental loss or damage of the goods passes to the Buyer from the moment the goods are handed over to the Buyer or their authorised representative.

6. Warranty and liability

All goods purchased by the consumer are covered by a warranty of at least 24 months, unless a different warranty or shelf life is clearly indicated in the product description, in accordance with applicable Lithuanian Civil Code provisions.
If a specific period of suitability for use is indicated for the product, the Buyer may submit claims regarding defects only if such defects are discovered within that period.
The warranty does not apply if:
- the goods were used not in accordance with their intended purpose or user instructions;
- the goods were damaged due to the Buyer’s or third parties’ fault;
- unauthorised repair, modification or similar actions were performed on the goods.
The Buyer’s rights in case of non-conforming goods are exercised in accordance with the Civil Code of the Republic of Lithuania and other applicable legislation.

7. Right of withdrawal (14-day return)

A consumer (a natural person buying goods for purposes not related to their business or profession) has the right to withdraw from a distance contract within 14 days without giving any reason, as provided by the Civil Code of the Republic of Lithuania.
The 14-day period starts from the day on which the Buyer, or a person indicated by the Buyer (other than a carrier), receives the goods.
To exercise the right of withdrawal, the Buyer must notify the Seller by e-mail or by sending another clear statement of their decision to withdraw from the contract.
The Buyer must send or hand over the goods to the Seller no later than 14 days from the date on which they notified the Seller of their decision to withdraw from the contract.
The Seller refunds all payments received from the Buyer, including the standard delivery costs paid by the Buyer, within 14 days from the date of the Buyer’s notification of withdrawal. The Seller may withhold the refund until the goods are returned or until the Buyer has supplied evidence of having sent back the goods.
The Buyer is liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

8. Exceptions to the right of withdrawal

The right of withdrawal does not apply in cases set out in the Lithuanian Civil Code, including but not limited to:

goods made to the Buyer’s specifications or clearly personalised;
sealed goods which are not suitable for return due to health protection or hygiene reasons and which were unsealed after delivery;
digital content supplied on a non-tangible medium, if its supply has begun with the consumer’s prior express consent and acknowledgment that they thereby lose their right of withdrawal.

9. Return procedure

Returned goods must be in good condition, not excessively used, undamaged, preferably in the original packaging and with all accessories and documents.
When returning quality goods, the return shipping costs are usually borne by the Buyer, unless the Seller explicitly agrees to bear such costs.
When returning defective goods, the return shipping costs are borne by the Seller.

10. Personal data protection

The Buyer’s personal data are processed in accordance with applicable legal acts and the Seller’s Privacy Policy.
The Buyer has the right to access their personal data, request their rectification or deletion, and exercise other rights granted by the GDPR.

11. Dispute resolution

If the Buyer believes that their rights have been violated, they should first contact the Seller by e-mail: shop@cammo.eu.
If the dispute cannot be resolved amicably, the consumer may apply to:
State Consumer Rights Protection Authority (VVTAT)
Goštauto g. 12, 01108 Vilnius, Lithuania
Website: www.vvtat.lt
Disputes may also be resolved in courts of the Republic of Lithuania in accordance with the applicable laws.