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Frequently Asked Questions
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How do I place an order on Cammo?
- Simply browse our online store at cammo.eu, find the shooting or tactical gear you need, and click “Add to Cart.” Once ready, go to “Cart,” review items, and choose your preferred payment and shipping options. Finally, confirm your order.
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Which payment methods do you accept?
- We accept major credit/debit cards, secure online banking transfers, PayPal (if available), and other region-specific methods. For more details, please refer to our payment options during checkout.
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Do you ship to all EU countries?
- Yes, we offer shipping to various EU destinations. Shipping costs and delivery times may vary depending on your location and the chosen courier service.
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How long does delivery usually take?
- Most orders are processed within 1–2 business days. EU shipments typically arrive within 3–7 business days, depending on the destination and courier. During peak seasons or due to external factors (e.g., customs checks, logistics delays), delivery times may extend slightly.
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What if I need to return or exchange an item?
- We have a 14-day return policy (in line with EU consumer rights). If the item is unused, in its original packaging, and you have proof of purchase, you can request a refund or exchange. Please visit our Returns & Refunds page for specific guidelines.
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How do I choose the right shooting gear for IPSC or IDPA?
- Our product descriptions detail caliber compatibility, size, and recommended usage. If you need personalized advice, feel free to contact our support team—we’re seasoned shooting enthusiasts happy to help.
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Are there any restrictions on purchasing certain tactical or self-defense items?
- Certain products may require additional documentation or permits, depending on local regulations. Always check your local laws before purchasing. We may request copies of relevant licenses if needed.
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Can I track my order once it’s shipped?
- Yes. Once your order is dispatched, you’ll receive a confirmation email with a tracking number (if the courier provides one). You can use that number to track your shipment’s progress.
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Do you offer bulk or wholesale prices for clubs and teams?
- Yes, we welcome inquiries from shooting clubs, teams, and organizations. Please contact us directly at our support page to discuss bulk pricing and other options.
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How can I contact customer support?
- You can reach us via email, phone, or the contact form on our website. Our support team is available during regular business hours (listed on cammo.eu) to assist with any questions or concerns.
